Your privacy is important to us. SatMaster VSAT Services’ policy is to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://vsatservices.com/, and other sites we own and operate.
This policy is effective as of 15 April 2022 and was last updated on 15 April 2022.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions and any information automatically sent by your devices in accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identified by itself, it may be possible to combine it with other data to identify individual persons personally.
We may ask for personal information, which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and your personal information will not be further processed in a manner that is incompatible with these purposes:
- to contact and communicate with you
Please be aware that we may combine information we collect about you with general information or research data from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft and unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no electronic transmission or storage method is 100% secure. No one can guarantee absolute data security. We will comply with laws applicable to us regarding any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your information within the bounds of our services.
How Long We Keep Your Personal Information
However, if necessary, we may retain your personal information to comply with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.
We do not aim any of our products or services directly at children under 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company
- third party service providers to enable them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
- our employees, contractors, or related entities
- our existing or potential agents or business partners
- sponsors or promoters of any competition, sweepstakes, or promotion we run
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings or to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data
International Transfers of Personal Information
Your Rights and Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind. We will provide you with the ability to unsubscribe from our email database or opt-out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority concerning your complaint.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit so we can understand how you use our site.
Limits of Our Policy
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or allow you to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details: